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I am a viewer / attendee

I am a viewer / attendee

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12 articles in this collection
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Account

How do I create an account?

Account creation process for booking
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Updated this week

I have forgotten my password

Forgot password
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Updated over a week ago
Booking

How do I book a ticket?

Booking steps
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Updated this week

Can I share / gift my ticket to someone else

Gifting/sharing the ticket
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Updated this week
Payment

Are tickets refundable?

Cancellations / refunds
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Updated this week

I have a promo code. How do I use it?

Promo code usage
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Updated this week

Is my card / payment information stored?

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Updated over a week ago

I got an error message after payment but also got charged

Got charged
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Updated this week

Why am I getting a message saying I haven't entered my ZIP/Postal code?

ZIP code error
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Updated this week
Viewing & Engagement

How do I vote?

Voting
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Updated this week

How do I view the event/experience?

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Updated this week

Cannot find my viewing link

Locating the viewing link
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Updated this week