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I'm an online experience attendee

I'm an online experience attendee

Information for people attending or buying online experience tickets

Larissa avatar Ama avatar
12 articles in this collection
Written by Larissa and Ama
Buying/Booking & Viewing

How do I book an online experience?

Steps to buy/book your experience
Larissa avatar
Written by Larissa
Updated over a week ago

I have a promo code. How do I use it?

Promo code usage
Ama avatar
Written by Ama
Updated over a week ago

How do I view the event/experience?

Viewing process
Ama avatar
Written by Ama
Updated over a week ago

Cannot find my email with my viewing link

Locating the viewing link
Ama avatar
Written by Ama
Updated over a week ago

Can I share with/gift my ticket to someone else?

Gifting/sharing the ticket
Ama avatar
Written by Ama
Updated over a week ago
Sign up and Log in

How do I create an account?

Account creation process
Ama avatar
Written by Ama
Updated over a week ago

Why do I need to verify my email address?

In short, for your safety
Larissa avatar
Written by Larissa
Updated over a week ago

I have forgotten my password

Forgotten Password
Ama avatar
Written by Ama
Updated over a week ago
Payment

Do you store my card information?

Payment security
Ama avatar
Written by Ama
Updated over a week ago

Why am I getting a message saying I haven't entered my ZIP/Postal code?

ZIP code error
Ama avatar
Written by Ama
Updated over a week ago

I got an error message after payment but also got charged

Got charged
Ama avatar
Written by Ama
Updated over a week ago

Are tickets refundable?

Information about ticket cancellations and refunds
Larissa avatar
Written by Larissa
Updated over a week ago
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